Privacy Policy

At Kippo.co.in, we are committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website and services.

By accessing or using Kippo.co.in, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a) Personal Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • IP address

  • Business/company name (if applicable)

  • Payment details (processed through secure third-party providers)

b) Non-Personal Information

This includes:

  • Browser type and version

  • Operating system

  • Referring website URLs

  • Date and time of access

  • Session duration and pages visited

  • Device type and geolocation (approximate)

2. How We Collect Information

Information may be collected through:

  • Online forms

  • Account registration

  • Orders and payments

  • Support tickets or live chat

  • Cookies and tracking technologies

  • Third-party integrations (analytics, payment processors)

3. Use of Your Information

We use the information we collect for the following purposes:

  • To provide, manage, and improve our services

  • To process orders and send transaction-related communications

  • To respond to customer inquiries and support requests

  • To analyze usage trends and improve website performance

  • To send marketing and promotional emails (only if you opt-in)

  • To comply with legal and regulatory requirements

  • To prevent fraud and secure our systems

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance website functionality

  • Understand user behavior

  • Monitor performance

  • Deliver relevant advertisements (if applicable)

You can modify your browser settings to control cookie usage or delete stored cookies. However, some site features may not function properly without cookies.

5. Sharing of Your Information

We do not sell, rent, or trade your personal data. We may share information with:

  • Trusted third-party service providers (e.g., payment gateways, hosting partners, email service providers) solely to perform services on our behalf

  • Legal or regulatory authorities, if required to comply with applicable laws, court orders, or government requests

  • Business successors, in case of a merger, acquisition, or transfer of ownership (users will be notified in such an event)

All third parties are contractually bound to protect your information and not use it for any other purposes.

6. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill the purpose for which it was collected

  • To meet legal, accounting, or reporting requirements

  • To provide support and maintain service continuity

Once the data is no longer needed, it is securely deleted or anonymized.

7. Security of Information

We implement industry-standard safeguards to protect your information, including:

  • SSL encryption

  • Firewalls and intrusion detection systems

  • Secure data storage and access controls

  • Regular audits and vulnerability assessments

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to take precautions such as using strong passwords and avoiding public networks when accessing accounts.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access – You may request a copy of the data we hold about you

  • Right to Correction – You can correct inaccurate or incomplete information

  • Right to Deletion – You may request the deletion of your data under certain conditions

  • Right to Withdraw Consent – You may withdraw previously given consent to marketing or data processing

  • Right to Object – You may object to data processing for legitimate interests

To exercise these rights, please contact us at info@kippo.co.in. We may require proof of identity for verification.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we have collected personal data from a minor without parental consent, we will delete it immediately.

10. International Data Transfers

If you are accessing our services from outside India, your data may be transferred to, stored, and processed in India or other countries where we or our service providers operate. By using our services, you consent to such transfers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any linked sites they visit.

12. Email Communication

You may receive service-related and promotional emails from us. You can:

  • Unsubscribe from marketing emails at any time using the link provided

  • Opt-out from promotional communications by emailing us at info@kippo.co.in

Transactional emails related to your account or orders will still be sent regardless of email preferences.

13. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. If the changes are significant, we will notify you via email or a notice on our website.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@kippo.co.in
🌐 Website: https://www.kippo.co.in

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